As an experienced customer relations professional, Tianna is totally committed to helping customers live their best lives.
After working as an Executive Assistant in the management consulting field, Tianna decided to take a leap of faith and move into a sector where she could work closely with customers and make a difference in their lives. Needless to say, she hasn’t looked back!
Tianna’s first foray into the disability sector was as a Customer Relations Officer at a large disability services provider. After two years in this role, her flair for supporting customers was recognised and she was made Senior Customer Engagement Coordinator. Eight months later, she became Supported Independent Living (SIL) Transition Coordinator. As you can imagine, Tianna’s time in these roles really developed her understanding of what good services and supports look like.
At Enhanced Lifestyles, Tianna’s personable nature really shines. As the manager of the Service Delivery and Customer Relations teams, Tianna is always looking for opportunities to improve our customer service.
Tianna’s favourite part of the job is hearing from customers who have a great experience with us. Hearing feedback like this is deeply moving and she is proud to play a role in making someone’s life a little easier.
Outside of work, Tianna loves spending time with her friends and family. During footy season, you’ll likely find her in the crowd cheering on her favourite team: the Adelaide Crows!