Senior Service Delivery Officer

Tahlia Hedges

Tahlia’s friendly and out-going manner make her perfect for her role. She loves talking to customers and Lifestyle Attendants and takes great pride in matching the right employee to customer, to ensure they enhance their life.

If you’re ever in need of travel advice, you can’t go wrong chatting with Tahlia. She’s visited 30 countries around the world and lived in many, so she’s got plenty of tips and tricks to share.

Tahlia now spends a lot of time camping and exploring South Australia. She loves a good winery trip and cheering on the Crows.

Service Delivery Officer

Elizabeth Carter

Elizabeth is a passionate advocate of human rights, social inclusion, and social justice. She has supported individuals living with a disability for 40 years through various in-home, community, and Day Options roles. Elizabeth takes great pride in supporting customers and loves when they share their success stories and accomplishments with her.

Elizabeth has completed a Certificate III and Certificate IV in Disability. She is currently studying a Certificate IV in Training and Assessment.

Her hobbies include anything involved with art and craft, pottering in the garden, and spending time with her grandson.

Service Delivery Officer

Freshta Rahimi

Freshta has always been passionate about supporting individuals living with a disability, she combines this passion with her person-centred approach to ensure customers feel fully supported each and every day.

Freshta has completed a Bachelor’s degree in Health and Medical Science, majoring in neuroscience. She is currently finishing her Honours in Psychology at the University of Adelaide.

Outside of work, Freshta is an avid traveller and is always planning new destinations to check out. She is also a big supporter and advocate for the Afghan-Australian community in Adelaide.

Service Delivery Officer

Luisa Saler

Luisa’s career has been dedicated to supporting individuals living with a disability. She describes this career path as a purpose – one that she is completely passionate about.

Luisa works part time as a Service Delivery officer as she’s also a Lifestyle Attendant. As such, Luisa understands both roles and how important the seamless interaction between both teams is to ensuring customers get the best support for their individual needs.

When she’s not working, Luisa loves getaways around South Australia for fishing and camping. She also enjoys going to gigs and music festivals and relaxing at home with Netflix.

Service Delivery Officer

Cheyanne Smith

Cheyanne is passionate about ensuring our customers get the support when they need, when they need it. That’s why Cheyanne loves the rostering. She knows our customer’s preferences and takes great pride in ensuring that each of them is supported by the right Lifestyle Attendant(s) to allow them to achieve their goals. Cheyanne loves working collaboratively with her team and uses their combined knowledge to achieve their dreams and reach their goals.

Outside of work Cheyanne enjoys spending time with her friends, heading out for dinner, and camping. She also loves to watch the footy at home and live at the game.


Service Delivery Officer

Sheree Smith

Sheree has worked in a variety of industries throughout her career, but her roles have all had one thing in common, they’ve all been in customer service. Sheree loves interacting with customers to provide quality services and plenty of laughs along the way.

In her spare time, Sheree loves to catch up with her two daughters and get away to the beach and the river. At home, Sheree keeps busy looking after her two dogs, three cats, four horses and four rabbits – just to name a few! She also finds time to keep up with her active routine by playing netball and getting a workout at the gym.

Service Delivery Officer

Mary Nwanpka

Mary has supported individuals living with a disability for over five years in various roles throughout her career. She understands the importance of delivering timely and person-centred service to customers so they can keep up with their daily routine whilst feeling fully supported.

Outside of work, Mary enjoys spending time with her family, reading books, and relaxing by watching movies. Mary is also a keen singer; she’s been known to refer customers to various singing groups, she’s always happy to have a chat if you’ve ever wanted to get involved in singing and don’t know where to start. Mary is an active member of her local church community in Adelaide.

Get in touch

Call us on 8340 2000 and speak to one of our friendly team members. Alternatively, click the button, complete the form, and we’ll get back to you.