At Enhanced Lifestyles, your feedback is invaluable to us. Whether you want to share a compliment, raise a concern, or file a complaint, we’re here to listen and ensure the services you receive meet your expectations.
Provide us with your Feedback
How to give feedback
There are several ways you can give us your feedback. You can:
- Online: Complete our online feedback form
- Email: Send your feedback to feedback@el.org.au
- Phone: Call our Head Office with your feedback on (08) 8340 2000.
Support and Advocacy
You are welcome to bring an informal support person, such as a Support Coordinator, family member, friend or carer to any meeting with Enhanced Lifestyles.
For independent advice or advocacy, you can reach out to the Disability Advocacy and Complaints Service of South Australia Inc (DACSSA). This free, independent organisation supports people with disabilities across South Australia. Learn more at www.dacssa.org.au or call (08) 7122 6030.
NDIS Quality & Safeguards Commission
If your concerns are related to NDIS-funded services and remain unresolved, you can contact the NDIS Quality & Safeguards Commission. This independent authority handles complaints about NDIS services and supports.
Contact them by:
- Phone: 1800 035 544 (free call, TTY 133 677)
- Relay Service: Ask for 1800 035 544
- Online: Submit a form at ndis.gov.au/contact/feedback-and-complaints
For further information about their complaint process, visit www.ndiscommission.gov.au.
You can also reach out to these organisations for advocacy assistance:
Get in touch
Complete the form to find out if we can support you.
You can also call us on 8340 2000 to speak to one of our friendly team members or email us at hello@el.org.au.
You can also call us on 8340 2000 to speak to one of our friendly team members or email us at hello@el.org.au.
