Under the NDIS, a Support Coordinator communicates with service providers, organises the supports within your plan, makes sure budgets are followed, helps with your plan reviews, and can even help you learn how to manage your plan by yourself. Phew, that’s a lot of work!
Based on these important and varied responsibilities, it’s clear that Support Coordination is an essential service for NDIS plans – and we all know that they can be confusing at the best of times. Plus, having a Support Coordinator takes away a lot of admin work, freeing you up to focus on achieving your goals.
Managing your supports and services from start to finish
First, as their name suggests, your Support Coordinator will help you to find and organise your supports.
A key part of a Support Coordinator’s role is knowing about the services in your local community. Your Support Coordinator will help you navigate the different providers to identify the right ones for you. Using their understanding of the NDIS system, they will ensure that potential providers are reputable and meet Quality and Safeguards requirements.
At Enhanced Lifestyles, our Support Coordinators go the extra mile in this field. They place you at the centre of every decision: you get the final say on which service providers are included in your plan, making sure you feel comfortable and confident with every member of your support team. You also get to decide how and when these supports will be delivered, so that you can still enjoy your ideal routine and lifestyle.
After your new providers start working with you, your Support Coordinator will check-in with you to see how you are feeling about them. If you find that a service provider isn’t providing the very best support, your Support Coordinator will help you to find another one.
Plus, you can work together with your Support Coordinator to develop back-up plans for potential problems. That way, you know what to do if a service provider cancels or doesn’t deliver the service as promised.