“Our vision is to become a world leader in consumer
controlled provision of personal services to people
with physical disabilities.”
FAQs by Potential Consumers
As a potential Enhanced Lifestyles' Consumer you might have some questions about our service. Here are some that are asked most frequently. Of course, if you have any additional questions please feel free to call us on (08) 8363 4477 or email us at enhanced@chariot.net.au.
Q: Do I get to choose my own Personal Attendant?
A: Yes. Our office staff undertakes the initial screening of applicants to ensure they have the suitable abilities, skills and temperament for the job. Our Coordinators also check references and instigate police checks. The Consumers undertake interviews to make the final decision about their Personal Attendant.
Q: May I recruit and train my own Personal Attendant, if desired?
A: Yes. However, they will still be required to undergo police checks and referee checks by the office staff and attend training conducted by Enhanced Lifestyles. Consumers only train their workers in what the procedure in their home is.
Q: How many Consumers do Personal Attendants look after?
A: This will depend on the availability of the Personal Attendant, how many hours they wish to work and whether they are suitable for each individual Consumer.
Q: Do I need a referral from another agency or doctor to become an Enhanced Lifestyle Consumer?
A: Enhanced Lifestyles Consumers generally come to us after having an assessment of their needs either by Domiciliary Care or Options Coordination, but we can also arrange this.
Q: Do Enhanced Lifestyles offer services to people with any type of disability?
A: No. All Enhanced Lifestyles Consumers have a physical disability and must be able to manage their own lifestyles.
Q: What do I need to arrange with my Personal Attendant?
A: To be a Consumer of Enhanced Lifestyles you have to be able to manage the roster of your Personal Attendant and supervise their work, including covering their shifts due to illness or holidays.
Q: Will my Personal Attendant come and see me everyday?
A: This will depend on your roster and your needs, but usually Consumers have a team of Personal Attendants.
Q: How is a Personal Attendant different from a district nurse?
A: Personal Attendants do not provide medical services and they are directed by the Consumer on what is required to be done.